§ Methodology

How we rate a casino.

Every rating on this site is reproducible. Two reviewers, the same protocol, the same publicly-available T&Cs and live deposit tests.

v3.2 · updated Jan 2026

§ 01

The rubric

Three tiers. One rubric. Applied identically across every operator in our register.

Top pick

Headline matches the terms. Wagering is reasonable. All caps and exclusions sit above the fold. Withdrawals consistently meet the stated window.

Worth a look

A solid offer with one specific term to read carefully before claiming — typically wagering scope, game weighting, or a cash-out cap.

Not our pick

Operators we don't currently recommend. Often a slow payout window or terms that take more work to interpret than they should.

§ 02

The testing protocol

Each operator passes through the same five steps before they make it onto our register.

  1. 01

    Capture

    Two screenshots of the operator's promotional page — desktop and mobile — taken from a clean UK IP.

  2. 02

    Quote

    The full T&Cs are quoted verbatim into our internal sheet. We do not paraphrase.

  3. 03

    Cross-check

    Material claims (wagering, expiry, caps, game weighting) are cross-checked against the operator's full Bonus T&Cs document.

  4. 04

    Real-money test

    Where commercially possible, we run a real UK account through deposit, bonus claim, qualifying play, and withdrawal. KYC included.

  5. 05

    Rate

    Two reviewers independently propose a tier. Disagreements are escalated; the more conservative rating wins.

§ 03

What we weight

The five scores that build a final rating, with the weights we apply.

  • Bonus terms clarity30%

    How readable are the T&Cs? Are caps and exclusions visible above the fold?

  • Wagering fairness25%

    Is wagering on bonus only or bonus + deposit? How does the multiplier compare to the UK median?

  • Withdrawal speed20%

    Measured live across our test accounts, not from marketing claims.

  • Game library quality15%

    Range, provider mix, and average RTP.

  • Customer support10%

    Response time, escalation paths, weekend coverage.

§ 04

What we will not do

A short, hard-line list. There are no exceptions.

  • No.

    Accept payment to change, soften, or delay a rating.

  • No.

    Review a casino that does not hold a current UKGC licence.

  • No.

    Publish a rating based on a single reviewer's judgement.

  • No.

    Use a screenshot older than 90 days without re-reviewing.

  • No.

    Rank operators by affiliate payout.

§ 05

Corrections

We make mistakes. We say so.

If a rating on this site is materially wrong, we publish a correction at the top of the relevant page within 72 hours of confirming the error, and link it from the homepage for two weeks. Every correction is logged in our public corrections page.

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